We did have an issue with the toilet in our room which was mended but still stopped working on a daily basis, my husband would mend it but at the start of the second week I rang maintenance and explained the situation saying we weren't prepared to do that anymore, Angelina who was extremely helpful assured me it would be mended whilst we were out and would not break again and it didn't.We didn't have an issue with the pools, didn't think they were cold and don't think anybody else could have either as there was always plenty people milling about in the pool.My one and only comment I will make is the noise, it is quite a noisy hotel, there is a lot of weddings held at this hotel, which of course means lots of large family groups who seem to think they have the right to appear at any point then spend ages re-arranging furniture so that they can sit together. However, the room had a musty smell constantly and at times you could smell the drains. Royalton Riviera Cancun is an award-winning resort that's centered in Cancun, Mexico. You will be asked to provide a valid credit card and your passport/government-issued ID upon check-in. Just wondering if the lines for dinner are that bad if you go early. Drinks by the pool were amazing and our server Oscar was fantastic. Enjoy Royaltons signature All-In Luxury concept throughout your stay with exclusive Hideaway facilities and amenities. Set on a breathtaking beach in Jamaica, Royalton Negril Resort is the perfect spot for your next luxury retreat with exceptional attention to detail and personalized service every step of the way. We typically don't watch tv for the first 2 days we were so confused on when activities were happening or what shows were happening in the evening. Your credit card will be charged a security deposit of $200 USD, which will be reimbursed to you upon check-out. Elevated services and spaces are yours to savor as part of the exclusive Diamond Club, Available in Swim out and Ocean Front Suite, Preferential reservations in la carte restaurants, Exclusive beach area with dedicated bar and waiter service, Personalized check-in and check-out at the lounge, Early check-in and late check-out (subject to availability), Selected premium drinks menu available in lounge (some restrictions apply), Daily continental breakfast service in lounge, Evening hors d'oeuvres and afternoon snacks including decadent desserts in lounge, Selection of pillows from The Royal Spa pillow menu, Exclusive discounts on spa treatments and services (some restrictions apply), Selection of in-suite liquors (one bottle per week), Preparation of Jacuzzi (upgraded room categories), Escort to the restaurant (upgraded room categories), Organizing special occasions (birthdays, anniversaries, etc. We went to the other room and it absolutely stunk of a strong musty odour - so we went back to our room and stuck it out, eventually falling to sleep when the noise stopped at 3.30am .Secondly, and a massive bug bear for me, the segregation! Stay connected anywhere on the resort, from the rooms to the beach, with complimentary Wi-Fi, in-room USB charging outlets, and our innovative bracelet key cards for access and purchases. From exclusive dining to private beach and pool access and luxury accommodations, our resort-within-a-resort offers a premium Riviera Cancun getaway that also affords you access to all our neighboring Royalton Riviera Cancun has to offer. Our All-In Luxury experiences at exceptional locations make our resorts award-winning traditions for everyone to enjoy. rooms: I would recommend always picking oceanview/poolview. once you land in cancun airport there are people wearing orange golf shirts, with clipboards with your names and after a 20min bus ride you're at the beautiful resort. Royalton Signature rain shower Complimentary resort-wide high-speed Wi-Fi for all of your devices In-room electronic safe Satellite television including specialty channels Minibar with complimentary snacks and beverages 24/7 room service Each room features a balcony or terrace Garment steamer and hair dryer Steamer and ironing board Start each day comfortably refreshed in anticipation of the adventures to come. Enjoy kayaking, snorkeling, sailing, catamarans, introductory scuba lessons, deep sea fishing*, private yacht excursions*, and scuba diving with instruction *Additional costs may apply. Alfonso L, Director General at Royalton Riviera Cancun, responded to this review. Our premium handcrafted DreamBed offers exceptional comfort with 30% more double tempered pocketed coils than regular mattresses. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. No. Reignite meaningful connections at an adults-only resort where elevated experiences create memories to last a lifetime. The Royal Spa features a hydrotherapy circuit and a full-range of massage, body and facial treatments of time-honoured healing practices. Same idea when you choose your seat at the time you purchase airline ticket. Diamond Club is the way to go. Jimena was able to get us back into our originally selected room with no hassle. The all-inclusive Hideaway at Royalton Punta Cana is an adults-only resort-within-a-resort, offering a sophisticated vacation experience in one of the Caribbeans top beach destination. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. Wake up each morning in our junior luxury suite located in a tropical paradise. Also a first. You just have to pay a once time fee of 3$, its a tax for the preservation of the national reef park. ), Exclusive DreamBed with high-thread-count sheets, Complimentary resort-wide high-speed Wi-Fi for all of your devices, Satellite television including specialty channels, Minibar with complimentary snacks and beverages, A/C with individual thermostat and ceiling fan. Step out onto the spacious private balcony or terrace with unobstructed ocean views and an outdoor Jacuzzi surrounded by fresh sea air. We originally booked and used the Room Selector (great feature by the way) back in September. Guests are assured elevated services including afternoon hors doeuvres, la carte restaurants, and personalized beach bags. About the Resort Getting There Your All-Inclusive Apple Vacation includes round-trip airfare, hotel accommodations, round-trip airport transfers, and the services of an in-resort Apple representative. Enjoy ultimate fun in the sun at one of the largest water parks in the Caribbean just steps from your front door or have a blast trying out family-friendly activities like VR Gaming and the Escape Room. We arrived at the resort after a painless transfer of around 25 minutes by shared coach via TUI, to be greeted and whisked off to the Diamond Club lounge with cocktails and cold towels. This adults-only vacation resort has picturesque facilities, warm staff, exhilarating culture, and world-class cuisine. My brother's family's room was facing the mangroves and saved like 200$, my room was facing the pool and it was different. Beach is clean but be warned that there are sand ants or sand mosquitoes or something very tiny that you don't see but will get bitten alive. Lush, tropical surroundings and the sound of ocean waves are the backdrop to every day and night spent in any of our 840 luxurious suites, all featuring a signature DreamBed, rain shower, high-speed Wi-Fi, and a balcony or terrace. My brother and his wife and two girls stayed in another room not too far away. Splash Park Royalton Fit: a modern fitness center with instructor-led classes, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or, Lush, tropical surroundings and the sound of ocean waves are the backdrop to every day and night spent in any of our 840 luxurious suites, all featuring a signature DreamBed. the sand is white and soft, there are lots of people walking around the beach and pool asking if you need anything. Elevated services and spaces are yours to savor as part of the exclusive Diamond Club. Amazing room, I posted a short review on YouTube if interested, https://www.youtube.com/watch?v=7Vg4flfNw08. if you don't they give you the rooms facing the outside of the resort which are surrounded by mangroves. services, including our butler service, make for a luxurious experience, while a well-appointed seating area and kitchenette provide residential comforts for everyone. Additional fees apply. As our grandest and most luxurious suite, this private three-bedroom residence is outfitted with every premium appointment and anticipatory services for all your loved ones. royalton splash riviera cancun, an autograph collection all-inclusive resort Overview Gallery Accommodations Restaurants & Bars Experiences Meetings & Weddings Carretera Federal 307 Tulum-Cancun Km 332, Benito Juarez, Playa del Carmen, no work required. I was concerned when it came to the Room Selector as our original booking was cancelled and new one created. From exhilarating experiences and adventures to purely relaxing moments, our modern all-ages resorts ensure you enjoy the very best of our tropical locales the way you've always dreamed. Lock in the lowest price from these sites. Carefree days in Riviera Cancun begin in the premium comforts of our accommodations. Over our two week stay, we found that the our favourite spot was alway available by the pool, without the need to get to the pool early The pool attendants greeted us to offer towels if they were not already there. Are you part of the unofficial facebook page? For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. Non-motorized Water SportsTheres never a dull moment with this much cool and refreshing fun at Royalton Riviera Cancun! Out on the terrace or inside, steam from the Jacuzzi invites endless soaking. Premium Diamond Club. For such an expensive resort I wouldn't have expected this. The casino is designed to provide an exciting experience that makes a night of fun gaming. 15 minutes south of the Cancun International Airport, Royalton Riviera Cancun puts you and your family moments away from day trips to Playa del Carmen, Tulum, white sand beaches,mysterious cenotes, and wondrous Mayan archeological sites. Royalton Riviera Cancun features 840 luxurious rooms and suites divided into three distinct sections based on your travel needs. My husband and I have been to several Royalton hotels and have had spectacular experiences all around. Savor eclectic cuisines and beverages from around the world at our 11 restaurants and 16 bars, or reserve our adults-only private dining C/X Culinary Experience. This European Plan city hotel combines modernism and luxury dcor with the most spectacular views of the sea. Indulge in unlimited reservation-free dining throughout your stay and choose from a range of elegant accommodation options, including oceanview and swim-out suites with lavish amenities. Equipped with several modern amenities, this suite is sure to give you a delightful stay. and entertainment program, guests will appreciate the comfort of our modern and spacious rooms. Theres something for everyone to enjoy, from the fun-filled kids club and teen lounge to the lazy river and on-site water park. Every aspect of your stay has been carefully designed to deliver personalized service while you relax in an upscale ambiance. Whether you wish to swim out from your room, take in endless ocean vistas, or peer across the roots of lush mangroves, this spacious suite puts you and your family in the heart of its natural surroundings.
