According to the company, "The trading environment is clearly a long way from returning to normal. This followed the purchase of a stake in Debenhams by Mike Ashley, the owner of Sports Direct, in January 2014. It holds the number two market position in premium health and beauty. In January 2021, online fashion giant Boohoo Group bought the Debenhams brand and website for 55 million in a deal that saw the department store name survive, but the company's . [45], During 2017 Debenhams opened two new stores, one in Stevenage and one in Wolverhampton. For some food brands it will be their first outlet in a town where they do not already have a presence and we are confident that this will be a key footfall driver.". In its final years, its headquarters were within the premises of its flagship store in Oxford Street, London. Wallis Discount Code - 15% Off + 40% Sale - January 2023 We may receive a commission, when you use a deal or voucher on our site. The latest sales and Black Friday deals for Debenhams, found by our community of bargain hunters. To do so, please follow the instructions provided to return your item that are set out in the delivery note enclosed in your parcel. [23] Debenhams demerged from the Burton Group in January 1998 and was once again listed as a separate company on the London Stock Exchange. 24/06/2022 19:41, I recently bought a monsoon item through debs, it came from monsoon with all their packaging etc and I had to return it to monsoon. Debenhams Collapses Hours After Arcadia Files for Bankruptcy But retail giant Arcadia is the biggest concession operator in Debenhams and . Levi's, Le Creuset and Nike as well as concession brands including Warehouse, Coast and . [70], On 25 January 2021, it was announced that Boohoo had bought the Debenhams brand and website for 55m, but did not retain any of the remaining 118 stores, meaning the loss of up to 12,000 jobs. Maine New . Lessons of the fashion non-tech acquiring tech: Boohoo acquires Debenhams Debenhams plc was a British department store chain operating in the United Kingdom, Denmark and the Republic of Ireland. On 4 November 1989, it opened a store at the Merry Hill Shopping Centre in Brierley Hill. Concessionaire Brands | DebenhamsWe also have beauty and home brands such as: Marc Jacobs, Jimmy Choo and bareminerals, + Read more, Purchase Conditions, We stock everything you need when it comes to women's clothing - from coats and jackets to dresses, tops and skirts. Britons want experiences not thingsThe volume of clothing and footwear sold in the UK declined by 0.8% last year and is predicted to fall again this year, according to retail consultancy GlobalData. To return a Debenhams product, simply follow the steps below: If you need to return a Concessionaire Brand item, do this: You'll receive one confirmation email from Concessionaire Brand after they receive your parcel and process a refund for you. Debenhams help page did provide links to their social media pages on Facebook, Twitter and Instagram, so if you want an easy way to complain in writing, we suggest trying one of these options. DescriptionDetails and Care. Cotton 'Sportstyle' Logo T-Shirt - XXL. [82], As of December 2020, the company owned and operated 124 stores in the United Kingdom,[83] and 7 under the Magasin du Nord brand in Denmark. Debenhams, the 240-year-old business was liquidated in December 2020, with the loss of up to 12,000 jobs and closure of 124 stores . Click on the name of the company (Debenhams), then let us make the call for you. Concessionaire Brands | Debenhams We also have beauty and home brands such as: Marc Jacobs, Jimmy Choo and bareminerals, + Read more, Purchase Conditions, We stock everything you need when it comes to women's clothing - from coats and jackets to dresses, tops and skirts. You'll also receive a discount code for 10% off your next order. Debenhams annual turnover is broadly 70 per cent own-bought brands and 30 per cent concession brands. Debenhams.com Online Limited, trading as Debenhams.com, is an online retailer owned by Boohoo.com. For every lifestyle in mind discover bedding, home accessories and gifts for all. CineStar Metropolis: Concession stand - See 167 traveler reviews, 18 candid photos, and great deals for Frankfurt, Germany, at Tripadvisor. albeit this time saddled with 1bn of debts. Department stores hobbled by big premises on long leases, selling brands that are easily found online have suffered more than most. The decision by Debenhams to defer payments owed to concessionaires highlights that whilst the concession business model - whether instore or online - can offer brands many advantages, it does come with a price namely that monies resulting from sales made in concessions goes through the store or platform's accounts before it reaches the brand. The store was the first to be designed under the vision of CEO Sergio Bucher, with a new layout and format with the emphasis on encouraging people to stay longer. If you want to try to contact them on your own, your best option is to log on to Debenhams Online Account Manager here, then locate a 'Help' or 'Contact Us' link from your account page. Frasers had bought shares in Hugo Boss, the German fashion company and the high-end brand Mulberry. Buying Manager Children's Footwear and International Brands Debenhams Nov 2008 - Jun 2020 11 years 8 months. Photograph: Graham Turner/The Guardian. We offer an exclusive selection of both our own brand and international concession styles for style-conscious shoppers. Log on to their returns portal by clicking on the 'Start A Return' button, then enter your email address (or the last 4 digits of your phone number) and your order number. [11] A new headquarters building, which was designed by William Wallace and James Glen Sivewright Gibson[12] and built by Trollope & Colls, was completed in Wigmore Street in 1908. You can also simply click on the 'Need help?' The business was formed by William Clark as a single high end drapers store at 44 Wigmore Street in Londons West End. Then, after you think you've found the right one, you spend a tedious amount of time waiting in their phone queue (and that's only if you don't accidentally get disconnected). [32], In July 2010 Debenhams purchased the 115 Faith concessions trading within its stores, after Faith entered administration. All delivered to your door from Debenhams. Fenwick, was the UK's most profitable department store in 2002, but by 2018 was facing a significant number of job losses. Amber notes meet addictive woods to enhance a sensual heart of musc. Next, search for the company you'd like to call (in this case, Debenhams customer service). At one point the billionaire accused the Debenhams. For items supplied under a contract with a Concessionaire Brand: Please return the item direct to the Concessionaire Brand that supplied the item by using their returns process. Debenhams shuts its doors for good | Daily Mail Online The brands included Jasper Conran, John Rocha, Butterfly by Matthew Williamson, H! [36], Debenhams moved to a new headquarters in 2013, in Brock Street, London. Wallis Discount Code - Save 40% in January 2023 4 out of 5. But mid-market chains like Debenhams and House of Fraser are saddled with large high street stores in town centres where shopper numbers are dwindling but costs, such as rent and wages, are rising. Debenhams gives its customers around the world a unique, differentiated and exclusive mix of own brands, international brands and concessions. The company moved to a new building, built by British Land in Regent's Place. The slump is blamed on retailers passing on higher sourcing costs stemming from the weakness of sterling but also on Britons prioritising treats such as holidays and eating out. The own-bought share includes a portfolio of over 55 exclusive brands with 25 Designers at Debenhams ranges such as Jasper Conran and John Rocha and other own brands such as Red Herring, Maine New England and Debut. [37] The company began a refurbishment of its flagship store in Oxford Street in 2013, which involved the installation of 180,000 aluminium tiles on the exterior of the building that appears to ripple with the wind. [25], Debenhams opened its largest British store on 4 September 2003, at the new Bull Ring shopping centre in Birmingham. [9] In 1813, William Debenham became a partner and the corporate name changed to Clark & Debenham. [19] It was alleged by Caroline Lucas MP in a debate in Westminster Hall that Bob Lambert, a then undercover police officer, planted the fire bomb that caused 340,000 worth of damage to the Harrow branch of Debenhams in 1987. Paddywax Apothecary Verbena And Eucalyptus, Took us half a day to return a batch of items! by Henry Holland, Star by Julien Macdonald, Frost French, Janet Reger, Ted Baker and St George by Duffer. [52], On 26 April 2019, the company announced that in addition to rent reductions on all except 39 stores, 22 stores would close after Christmas 2019. Featuring a wide shawl collar, long sleeves, two deep front pockets and an ultra-soft design. Among the casualties have been: Allders of Croydon, one of the biggest department stores in the country, which went into administration in 2012 after 150 years. . Enjoy Free Standard delivery & return. Our email address is [email protected]. UA Armour Fleece' 1/2 zip sweatshirt. 237 department stores still vacant after BHS, House of Fraser and Boohoo Snaps Up Debenhams Brand, Website but Not the Physical Stores 566 Posts I was midly annoyed when returning items at Deb-dubs that were bought from concession stands. Email address Password. Authentic Brands Reportedly in Discussions with Debenhams, Arcadia for the Potential Ac.. Frasers Group in Talks to Buy Collapsed Debenhams, JD Sports Fashion Terminates Discussions with the Administrators of Debenhams, JD Sports Reportedly in Exclusive Talks with Debenhams over Rescue Takeover, JD Sports Emerges as Surprise Contender to Buy Debenhams, ASOS blames warehouse ramp-ups for sales growth miss, Debenhams : Subdued sales at Next rattle UK clothing retailers, Mothercare shares plunge after profit warning. Debenhams is a leading international, multi-channel brand with a proud British heritage which trades out of 243 stores across 28 countries. Unfortunately, we didn't find a lot of information about how to contact Debenhams customer service, if you're having a problem with their credit card. In 2010, Debenhams announced the launch of four new designer names to its fashion range; Jonathan Saunders, Preen, Jonathan Kelsey, and Roksanda Ilincic. Shop Debenhams Chiffon Spot Beach Trouser from our Swimwear collection on Debenhams online today. 2003 - 2005. The company, through its online shopping portal and line of retail outlets, offers a broad range of apparel, cosmetics, electrical appliances, beauty care, home furnishings and gift items from diverse international and concession brands, allowing it to offer a quality shopping experience to customers. Burton, run by Sir Ralph Halpern, became a retail empire that at one point owned 2,800 stores and employed more than 60,000 people. The historical rank and industry rank for Debenhams's Gross Margin % or its related term are showing as below: . Big stores are expensive to runDepartment stores were once celebrated as temples of consumerism. McEwens of Perth, which also collapsed in 2016, with the loss of 110 jobs, after trading problems. All the department stores in the group traded as "Debenhams" (although the store in Chester was still dual-signed as Debenhams and Browns of Chester). Debenhams gives its customers around the world a unique, differentiated and exclusive mix of own brands, international brands and concessions. The procedure to return a Concessionaire Brand product, however, is a little different from returning a Debenhams item. [76][77], In October 2016, the company announced it would begin to focus less on clothing and more on food, beauty products and gifts. Find some great bargains from our range of Ex Debenhams stock with savings on knits, jeans and tops from as little as 5. The department store has excelled through its focus on improving its womenswear offer by increasing the Designers at Debenhams range and introducing new concession brands. An infusion of dark blue captures the interior of the bottle for more mystery. 1.2. 326 followers 254 connections Join to connect Debenhams University of Central England About A highly creative, product focused fashion accessories buyer with 10 years experience in the fashion. [26] The new store contained 19,230 sqm and opened 20years after the company closed its Birmingham city centre store due to declining trade. Other colours available. [56] On 9 April 2020, the company went into administration. -, Debenhams Store Staff Sue Firm over Redundancy. [42][43] Sports Direct sold its shares on 16 January 2014, although they took out an option to buy further shares up to a total of 6.6%. 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